Dependable Support, Across Every Channel.

Voice, chat, email, and social media support that delivers consistent service your customers can rely on.

why consider

Focus on Growth While We Handle Your Customers

Outsourcing customer support helps businesses:

  • Extend Operational Hours: Offer 24/7 support without overextending your internal team.
  • Ensure Consistency: Deliver professional, reliable service every time, no matter the platform.
  • Manage Costs Effectively: Save on hiring, training, and infrastructure costs.
  • Scale as Needed: Adjust resources easily during peak seasons or business growth.
Did You Know?

60%

of customers

would write a positive online review after a favorable support experience.

79%

of consumers

who had a positive support experience would recommend the company to others.

how we work for you

Professional Support, Wherever Your Customers Are

Voice

Dependable, real-time phone support from experienced agents.

Live Chat

Instant, accurate responses that improve customer satisfaction.

Email

Organized, timely resolutions for inquiries and issues.

Social Media

Engaging with your audience on platforms they use most.

real result

Proven Support, Trusted by Businesses Like Yours

98%

Successful Calls

Ensured consistent and reliable customer interactions.

30%

Conversion Rate

Turned customer inquiries into meaningful business opportunities.

6,000

Monthly Sales

Delivered measurable results for the client’s bottom line.

350,000+

Monthly Verifications

Managed large-scale operations with precision and accuracy.

8+

Years of Market Experience

Demonstrated expertise in handling diverse customer needs.

why choose us

Your Reliable Partner for Customer Support

Vericom works closely with key organizations in the following sectors to provide dependable and effective solutions.

Let’s Turn Support Challenges into Success Stories.

Your customers deserve more than just responses; they deserve exceptional experiences. Through consistent, dependable support, we help you deliver a seamless experience every time.

our team

The Faces of Vericom: Empowering Growth Together

Ofer Jack Azoulay

Managing Director

Angelo Talebangco

Operations Manager

Marialyn Rivera

Human Resources Manager

Moran Segal Hetly

Managing Partner

testimonial

Supporting your success, every step of the way

Vericom is a company that truly values its people. It’s very goal-driven, but what stands out is how it creates a positive experience for everyone. There’s always support for growth, with plenty of opportunities to learn and advance. The team culture is collaborative and motivating, making it a place where you feel appreciated and encouraged to do your best. Overall, it’s a great environment to grow and succeed.

Ken Locquiao

Team Leader

Thank you so much, Team Vericom, for this acknowledgment. In the short time since I started, I already feel recognized as part of the team. I would also like to take this opportunity to express my appreciation for the warm welcome you have given to Wave 7. To the Team Leaders and other agents, thank you for your guidance and for extending a helping hand. We truly appreciate it.

John Mark Velasco

Agent

FAQ

Find the Answers You Need

Still Have Questions?

We’re here to help! Reach out to us with any inquiries or clarifications.

info@vericom.ph

Vericom operates in the Philippines, a globally preferred outsourcing hub known for its skilled workforce and exceptional service quality. Our service delivery teams work in different shifts to ensure seamless, 24/7 omnichannel support. Our operations are designed to meet client needs across multiple time zones and geographic locations, ensuring consistent and reliable service.

We prioritize operations management and a highly skilled workforce to deliver exceptional results. Vericom manages facilities and ensures full compliance with regulations, allowing clients to focus on their core objectives while we maintain operational excellence.

Vericom serves international clients, offering global coverage that adapts to diverse business requirements without being limited to specific locations.

We provide comprehensive BPO services, including:

  • 24/7 omnichannel customer support.
  • Advanced analytics and data management.
  • Compliance-driven operations for highly regulated industries.
  • Back-office and administrative support to enhance efficiency and scalability.

Our pricing is designed to deliver maximum ROI. We provide scalable solutions that reduce operational costs while enhancing efficiency and customer satisfaction. For a personalized quote, contact us at info@vericom.ph.