Exceptional Customer Support, Redefined

Reliable, scalable, and efficient 24/7 support solutions for growing businesses.

Customer Challenges

Struggling to Keep Up with Customer Expectations?

  • Overwhelmed by high call volumes during peak hours?
  • Losing customer trust due to delayed responses?
  • Spending too much on maintaining an in-house support team?
  • Facing difficulties managing customer data securely?

how does it work

Your Trusted Partner in Customer Support Excellence

Always-On Support

Maintain uninterrupted service with 24/7 availability, ensuring your customers get timely assistance regardless of time zones or peaks in demand.

Efficient Operations

Optimize costs by outsourcing non-core tasks while keeping quality and responsiveness high.

Adaptable Services

Quickly scale support up or down to match your business growth, seasonal peaks, or unexpected surges in demand.

Security You Can Trust

Safeguard sensitive customer information with strict compliance and advanced data protection measures.

Enhanced Engagement

Improve customer relationships by delivering consistent, professional, and empathetic interactions across all touchpoints.

our advantage

Numbers That Speak for Themselves

98%

Successful Calls

Reliable service that keeps your customers satisfied.

24/7

Operations

Around-the-clock support tailored to global businesses.

30%

Conversion Rate

Turning interactions into meaningful business outcomes.

6,000+

Monthly Sales

Delivering measurable results for our clients every month.

8+

Years of Market Experience

Proven expertise in customer support and operations.

350,000+

Monthly Verifications

Ensuring accuracy, security, and trust at scale.

What We Offer

Simplify Your Operations and Amplify Your Impact

Running a business in today’s fast-moving world comes with challenges. Customers expect quick responses, efficient support, and seamless service around the clock. Vericom helps businesses deliver all of this while staying focused on their priorities.

why does it matter

Outpace Competitors with Scalable Solutions.

Easily adapt to changing market dynamics while maintaining high service standards.

why us

The Vericom Advantage

Extensive experience in managing diverse customer interactions with care and efficiency.

  • An experienced team ready to represent your brand with professionalism.
  • Streamlined integration with your existing systems for a smooth transition.

Testimonial

Vericom is a company that truly values its people. It’s very goal-driven, but what stands out is how it creates a positive experience for everyone. There’s always support for growth, with plenty of opportunities to learn and advance. The team culture is collaborative and motivating, making it a place where you feel appreciated and encouraged to do your best. Overall, it’s a great environment to grow and succeed – Team Leader, Vericom

Partner with Vericom for Seamless Customer Support

Whether you're handling customer inquiries, resolving issues, or driving engagement, Vericom delivers the support your business needs to grow and succeed.

FAQ

Find the Answers You Need

Still Have Questions?

We’re here to help! Reach out to us with any inquiries or clarifications.

info@vericom.ph

We offer inbound and outbound telesales services, including lead conversion, upselling, cross-selling, and customer support, tailored to meet your sales objectives.

With nearly a decade of experience in the region, we provide skilled manpower, modern facilities, and operational expertise to support your sales goals.

We handle key aspects of telesales operations, such as recruiting, training, and managing teams, while ensuring reliable infrastructure and efficient workflows.

Yes, we are experienced in managing both small-scale and larger telesales campaigns, adjusting our support to align with your requirements.

We focus on the BFSI, Healthcare, Travel, and Retail & Consumer Goods industries, providing telesales solutions informed by our expertise in these sectors.

Our agents are trained to deliver professional and customer-focused interactions, supported by operational processes designed to maintain consistent results.

Yes, we have the infrastructure and team capabilities to support 24/7 telesales operations if required.

We provide cost-effective solutions by leveraging our expertise in workforce management and operational efficiency in the Philippine market.

You can expect experienced agents, a focus on meeting realistic sales targets, and operational support to help maintain steady results.

Contact us at info@vericom.ph or call our hotline to discuss your needs and how we can support your telesales initiatives.