Welcome to Vericom.

Solutions that drive your business forward

Customized BPO Solutions for Growth

Proven Operational Strategies for Efficiency

Comprehensive Industry Expertise

Flexible, Client-Centered Service Models

Expert Guidance and Ongoing Support

8+ years of Market Experience

about us

Scalable, Secure, and Efficient BPO Solutions.

We specialize in delivering data-driven, compliant, and results-oriented business process outsourcing (BPO) solutions. Trusted by industry leaders across BFSI, Healthcare, Travel, and Retail & Consumer Goods industries, we provide scalable services that enhance operational efficiency, ensure data security, and deliver measurable results.

  • Our Commitment to Trust and Transparency
  • Results-Driven Approach
  • Innovation in Every Interaction
  • Client-Centric Service, Built on Fairness and Respect

Trusted by leaders in

Travel, Healthcare, BFSI, and Retail & Consumer Goods

services

Optimize Operations, Achieve Compliance, and Scale with Ease

Address key business challenges with Vericom's scalable, secure, and results-focused BPO solutions.

Outbound & Inbound Support

Convert inquiries into sales with efficient, data-driven strategies that boost revenue.

Backoffice Solutions

Streamline your administrative operations to increase productivity and reduce costs.

Hotel Confirmations

Ensure accurate, timely reservation verification to streamline bookings and enhance customer satisfaction.

Customer Support

Provide 24/7 assistance across all channels, ensuring a seamless experience for your clients.

who we are

Driving Growth Through Reliable Outsourcing Solutions

Choosing Vericom means partnering with a dedicated BPO provider focused on streamlining your operations. We deliver tailored solutions, proven strategies, and continuous support to help your business thrive in a competitive market.

98%

Successful Calls

6K

Monthly
Sales

certified and experienced professionals

Our team is composed of highly skilled experts who leverage industry-leading practices to ensure consistent, high-quality service delivery.

  • 24/7 Support Across Multiple Channels
  • Customized Solutions for Measurable Results

our expertise

Drive Efficiency.
Secure Growth.

With BPO solutions that address your most critical needs, Vericom helps businesses streamline operations, ensure compliance, simplify administrative tasks, deliver 24/7 omnichannel support, and scale seamlessly to manage peak demand.

Inbound & Outbound Sales

Customer Support

Verifications

Underwriting Support

Back Office Support

Retention Services

Collections

Data Entry & Data Analysis

how we work

Step by step process for achieving success

01

Assessment

Meet with clients to uncover operational pain points, compliance needs, and business objectives.

02

Data Insights

Collect and analyze client data to custom fit solutions to specific workflows and performance goals.

03

Operational Analysis

Pinpoint inefficiencies and compliance gaps in current processes for targeted improvements.

04

Customized Solution Design

Craft BPO strategies addressing back- office and customer service challenges.

05

Integration Planning

Develop a detailed plan for seamless onboarding, resource allocation, and timeline alignment.

06

Transition Support

Facilitate smooth adoption of Vericom processes, managing change and team readiness.

07

Performance Tracking

Establish KPIs to measure success, focusing on satisfaction, efficiency, and compliance.

08

Ongoing Optimization

Continuously refine solutions with feedback-driven improvements to meet changing needs.

09

Knowledge Sharing

Provide clients with industry insights and best practices to maximize service value

10

Strategic Partnership

Maintain proactive communication and adapt to clients' evolving needs.

who we are

Empowering Businesses Through Excellence

Vericom simplifies operations, enhances customer experiences, and delivers measurable results through scalable BPO solutions. With over 8 years of experience, we provide 24/7 omnichannel support to help businesses manage compliance, streamline tasks, and scale operations seamlessly during peak demand.

98%

Successful Calls

24/7

Omnichannel CX Support

30%

Conversion Rate

6000

Monthly Sales

8+

Market Experience

350,000+

Monthly Verifications

FAQ

Find the Answers You Need

Still Have Questions?

We’re here to help! Reach out to us with any inquiries or clarifications.

info@vericom.ph

Vericom operates in the Philippines, a globally preferred outsourcing hub known for its skilled workforce and exceptional service quality. Our service delivery teams work in different shifts to ensure seamless, 24/7 omnichannel support. Our operations are designed to meet client needs across multiple time zones and geographic locations, ensuring consistent and reliable service.

We prioritize operations management and a highly skilled workforce to deliver exceptional results. Vericom manages facilities and ensures full compliance with regulations, allowing clients to focus on their core objectives while we maintain operational excellence.

Vericom serves international clients, offering global coverage that adapts to diverse business requirements without being limited to specific locations.

We provide comprehensive BPO services, including:

  • 24/7 omnichannel customer support.
  • Advanced analytics and data management.
  • Compliance-driven operations for highly regulated industries.
  • Back-office and administrative support to enhance efficiency and scalability.

Our pricing is designed to deliver maximum ROI. We provide scalable solutions that reduce operational costs while enhancing efficiency and customer satisfaction. For a personalized quote, contact us at info@vericom.ph.

testimonial

Supporting your success, every step of the way

Vericom is a company that truly values its people. It’s very goal-driven, but what stands out is how it creates a positive experience for everyone. There’s always support for growth, with plenty of opportunities to learn and advance. The team culture is collaborative and motivating, making it a place where you feel appreciated and encouraged to do your best. Overall, it’s a great environment to grow and succeed.

Ken Locquiao

Team Leader

Thank you so much, Team Vericom, for this acknowledgment. In the short time since I started, I already feel recognized as part of the team. I would also like to take this opportunity to express my appreciation for the warm welcome you have given to Wave 7. To the Team Leaders and other agents, thank you for your guidance and for extending a helping hand. We truly appreciate it.

John Mark Velasco

Agent

news/post

Practical Resources for Better Operations

The Customer Experience Advantage: Essential Strategies for Staying Ahead in 2025

Discover what top brands are doing to bridge the gap between expectation and reality and gain insights to position your company as a CX leader.

CREATE MORE Bill Signals Shifts in Office Space Utilization for the Philippine BPO Sector

Discover how these shifts will impact the future of BPO operations in the Philippines and how companies like Vericom are staying ahead.

10 Proven Strategies to Optimize Your Hotel Booking Process for OTAs

Booking errors can quietly erode your competitive edge, leading to frustrated customers, lost revenue, and damaging reviews. Inconsistent booking processes are a hidden risk for OTAs.