Sales Supervisor

Justine Faye Cruz

Justine Faye Cruz is a seasoned professional with a strong background in sales, customer service, and collections. Before joining Vericom Inc. as a Sales Supervisor, she honed her skills at leading BPO firms, including Sutherland Global Services and Prosperity International BPO, where she managed customer relations and financial services with precision. Her expertise in client engagement, performance optimization, and process efficiency makes her a valuable asset to the team.

Justine holds a background in nursing from the University of Luzon, equipping her with analytical and problem- solving skills that translate seamlessly into leadership and customer management. Her ability to balance strategic sales initiatives with a customer-first approach ensures Vericom continues to deliver high- quality, results-driven solutions to its clients.

Areas of Expertise

  • Sales Supervision & Team Management
  • Customer Service Excellence
  • Collections & Financial Services
  • Process Efficiency & Workflow Optimization
  • BPO Operations & Performance Monitoring
  • Client Engagement & Relationship Management